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Atualização 7.0.9

· One min read

Omni: Release 7.09 and 3.2.1​

💡 Feature

  • Beta Version of the Draft Feature:
    • This option allows agents to type a message without losing their text if they don't send it immediately
    • If the operator switches machines or logs in from a different workstation, the draft will be lost
    • Available only in the New Ticket Screen
  • Possibility for agents to upload multiple documents at once into a ticket, along with a document preview feature
    • Available only in the New Ticket Screen

🔐 Scale & Trust

  • [Internal Use] When creating a new organization, it will now come pre-configured for the New Ticket Screen

🪲 Bug

  • Fixed the reconnection handling in the event of disconnections caused by client network instability, preventing inconsistencies in the activity report
  • Fixed an issue to ensure the transferring agent is properly included in the transfer record of the Interactions report for new calls onward
  • Fixed the pause time counter, which was showing discrepancies on networks with high latency
  • Fixed the "Disconnect 1005 with status Client-side close frame status not set" error, which was causing agents to receive Facebook and Instagram interactions even while "offline"