Atualização 7.0.1
· One min read
Omni : Release 7.0.1 💡 Feature
- Possibility to view the origin of the last message (agent or customer) within Interaction Tracking
- Added the option to filter tickets by status (Active and Expired) on the Digital Inbound Services Monitoring screen
🪲 Bug
- Fixed the whisper feature
- Fixed an issue to correctly save the timezone in the IVR call flow designer
- Added handling for Boteria to successfully start a new conversation in certain cases where the survey was still open
- Removed an obsolete CRM menu
- Adjusted call data collection to comply with the new Chrome policy
- Fixed handling for new Omni users who already exist in Accounts
🔐 Scale & Trust
- Added the ability to configure email accounts with aliases in the Email Channel
- Added the ability to create organizations via API (Internal)
- Added handling for receiving emails on alias accounts